Returns & Exchanges

At Noughty, we want you to love your natural hair and body care, but if you are not completely satisfied, we offer a 30-day return window for all unused products. Simply ensure items are in their original packaging and we will process your refund or exchange promptly.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Carefully pack the unused products in their original shipping box or a similar protective mailer to prevent damage during transit.

  • 3.
    Attach the Label

    Download and print your pre-paid shipping label from the portal, then securely affix it to the outside of your return package.

  • 4.
    Drop Off and Track

    Hand your package to the designated courier and keep your tracking receipt; we will notify you once your refund has been processed.