Frequently Asked Questions

Everything you need to know about Noughty beauty and your orders.

Are Noughty products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All our products are 100% vegan and PETA-certified cruelty-free, meaning we never test on animals at any stage of production.

How long does shipping take?

Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout which deliver within 1-2 business days for most regions.

What is your return policy?

We offer a 30-day return policy for unopened and unused items. Due to hygiene reasons, we cannot accept returns on beauty products that have been opened or used.

Do your hair products contain sulfates or parabens?

No, our formulations are free from harsh chemicals. We use natural alternatives to ensure your hair and skin remain healthy and hydrated without the use of sulfates, parabens, or silicones.

Can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking link and number so you can follow your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.